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Submit a ticket

Please use the form below to submit a new support ticket. If you want to submit additional notes to an existing ticket, please open the ticket and add your additional notes there!

Please note that technical support is available to registered users only and requires a valid Order ID.


Required fields are marked with *

Name: *
E-mail: *
Category: *
Product: *
Order ID / Purchase ID: *
Subject: *
Message: *
Attachments:


Accepted file types: *.gif, *.jpg, *.jpeg, *.zip, *.rar, *.csv, *.doc, *.txt, *.pdf
Max. file size: 512 Kb (0.50 Mb)

 
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Before submitting please make sure of the following

  • All necessary information has been filled out.
  • All information is correct and error-free.
  • The support requests has been written in English.

    • We have:

  • recorded 38.107.191.106 as your IP Address.
  • recorded the time of your submission.

    • Also note this:

  • Support requests are answered in the order they do come in.
  • There is no support available on weekends and business-holidays.


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